Student Academic Appeals Policy

All education policies

1. Purpose

To give students a fair, transparent and accessible route to request a review of academic decisions, including grades, progression and misconduct outcomes.

2. Scope

This policy applies across Future University in Egypt — all faculties, the Dental Hospital, the training Pharmaceutical Factory, student housing and administrative units — and to students, faculty, staff and, where stated, contractors and suppliers.

3. Definitions

Academic appeal

A formal request to review an academic decision on defined grounds.

Procedural irregularity

A failure to follow the published process that may have affected a decision.

4. Policy statement

• A student may appeal a defined academic decision on stated grounds, such as a procedural irregularity or evidence not previously considered.
• Appeals are handled impartially, within published timelines, and without disadvantage to the student for raising them.
• The outcome is communicated in writing with reasons.
• The process is free of charge and does not replace informal resolution where that is quicker.

5. Procedures

1. A student first seeks informal clarification from the course coordinator or advisor within the published window.
2. If unresolved, the student submits a written appeal to the faculty, which is considered by an appeals committee that did not make the original decision.
3. The committee may uphold, amend or refer the decision and issues a reasoned outcome within the published timeframe.
4. A final review by the Vice-President for Education and Students is available on limited grounds.

6. Roles and responsibilities

• Academic Appeals Committees — review appeals impartially.
• Course coordinators and advisors — support informal resolution.
• Vice-President for Education and Students — provides final review.

7. Related policies

• Assessment, Examinations and Grading Policy
• Academic Integrity Policy
• Academic Advising and Student Progression Policy

8. Legal and cultural alignment

Reflects principles of fairness and due process in Egypt's university regulations and NAQAAE expectations on student rights, and complements the Employee Grievance and Appeal Procedure for staff.

9. The policy in practice

The University applies this policy in its day-to-day work. Examples, by academic year, include:

Academic year 2020/2021

• 2020 — the University applied it through its role as academic sponsor of the 2030 Green Cities strategic forum.

Academic year 2021/2022

• 2021 — the University applied it through its Student Union elections held by electronic voting.

Academic year 2022/2023

• October 2022 — the University applied it through a cooperation protocol with SAP for digital-skills training.

Academic year 2024/2025

• February 2025 — the University applied it through the Japan-Egypt Academic Symposium with the JSPS Cairo Research Station.

Academic year 2025/2026

• December 2025 — the University applied it through a field visit for Political Mass-Media students to the Al-Ahram Institution.

Academic year 2026/2027

• October 2026 — the University applied it through the renewal of NAQAAE accreditation for its Faculty of Oral & Dental Medicine.

Together these show the policy at work across the University’s teaching, research and community life.

10. Monitoring and review

Reviewed at least every three years, or sooner if Egyptian law, regulations of the Supreme Council of Universities, or THE/accreditation requirements change. The policy owner is responsible for monitoring how it is applied.

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